Deliver consistent, high-value services to your clients with SAP Business One software for professional services and consulting firms. Establish a repeatable process for service delivery – and improve resource planning, project management, billing, and more.
- Service contract template – Generate the service contract with different service level and content pre-defined
- Service Manager – Enter service calls quickly and efficiently and use SAP Business One’s Solutions Knowledge Base to instantly find resolutions to customer support requests.
- CRM – lets you manage the entire sales process as it progresses through different, custom defined sales stages. It tracks sales opportunities and sales activities, analyzes their outcomes, and forecasts potential revenue.
- KPI measurement on the job profitability – Analyze the profitability of each project in terms of man-power spent on the job
- Outlook integration – Fully integrates with MS Outlook for customer contact, inbound email, outbound email and schedule.