IVC Malaysia – Your Partner & Reseller in SAP ERPs & System Solutions

With over 20 years’ experience specializing in business software service and a seasoned SAP reseller in the region, IVC Group is committed to helping businesses to achieve goals more effectively and stay competitive in a rapidly evolving market, through the use of ERPs in Malaysia. We offer a diverse range of services including SAP ERPs, as well as other ERP systems, cloud solutions, management software, maintenance, education and other support services.

In 2019, IVC Group is certified as an SAP Gold Partner in Hong Kong, along with being bestowed with the “Best Performance SAP Partner Award”. This recognition is a testament to our comprehensive SAP ERP project delivery and high customer satisfaction levels on our ERP solutions and services. As an official SAP reseller leading the field in ERP system technology, our team of experienced SAP Malaysia professionals provides consultation and support, ensuring businesses can enjoy the best ERP solutions tailored to their unique needs. Being the most trusted SAP Gold partner in the region, IVC Group offers businesses access to the latest innovations and industry-leading products when it comes to ERPs in Malaysia. We prioritize our clients’ success, delivering exceptional ERP solutions, services and support as an SAP partner in Malaysia throughout the entire lifecycle of the investment. Our mission is to empower businesses of all sizes with ERP systems in Malaysia to streamline operations, enhance productivity, and drive growth.

Bringing SAP to Malaysia & The Rest of The World

Being an authorized SAP Gold Partner based in Hong Kong, with a recognized professional team as a long-time SAP reseller, IVC Group strives to bring our expertise in providing ERP solutions with flawless implementation to Malaysia and the global stage. A global ERP system service network has been set up in IVC Group's oversea expansion strategy, and we have well-covered locations like Mainland China, Macau, Taiwan, UK and Singapore over the years.

To embark on our company's global expansion journey, IVC Group has taken a further step recently by expanding our services as an SAP partner in Malaysia, providing local enterprises with all-round ERP solutions and high-quality support services in their ERPs in Malaysia. We believe that by providing first-class ERP systems in Malaysia, we can help enterprises to achieve greater success on their journey of digital transformation, and lead to a higher standard of industry development for ERP solutions in Malaysia.

With a trusted SAP Gold Partner by your side, we as an official SAP Reseller in the region are proven in delivering world-class SAP ERPs and related technical services. IVC Group's rich expertise covers specialized implementation of ERP solutions within operational and managerial critical areas like warehouse management, human resources, business intelligence and document management etc. ERPs in Malaysia not only can help larger enterprises, but can also play a significant role for smaller scale businesses in the food/beverage, retail, trade and logistics industries. In other words, ERP systems allow small companies to be run more efficiently with less resources.

1. Consulting:

As a long-serving SAP reseller, and with our proficiency in SAP ERPs, as well as other ERP systems, IVC is your perfect choice when it comes to finding an SAP partner in Malaysia. By our expert processes in assessment, recommendation, implementation and evaluation as an SAP Gold Partner, our team will provide full-range, one-stop guidance on ERP solutions in Malaysia, so that your company can make the most out of your investment.

Assessment:

• Understanding the business operation, challenges and goals of or SAP Malaysia clients
• Identify the key issues, explore opportunities and benefits of an ERP system for Malaysian clients

Analysis:

• Collect relevant data and information as an SAP Partner
• Understanding the cause of the current issues of business management by analyzing data as an SAP Partner
• Highlight opportunities for improvement through implementing ERP solution

Action:

• Recommend the most suitable ERP solution for Malaysian businesses
• Developing tailored ERP system for Malaysia clients
• Create detailed ERP system plan that aligns with our clients’ business strategies

Implementation:

• Assisting throughout the process including execution, integration, guidance, monitoring, and calibration of the ERP system implemented

Evaluation:

• Review the results delivered from the ERP solutions
• Evaluate if further improvements and adjustments are needed in the ERP system.

2. Implementation:

Honored as the most trusted SAP gold partner, our expert team understands every compliance and local regulations for ERPs in Malaysia, as well as the importance of an ERP solution’s implementation process. The ERP system implementation stage is crucial as it projects the SAP ERP’s planned recommendations into tangible results.

As a professional SAP reseller, IVC ensures a smooth implementation process of the ERP system for Malaysian businesses, and also seamlessly helps integrate the SAP ERP with your existing systems by strictly following official methodology. This approach enhances project efficiency for ERP solutions for Malaysian businesses, as it minimizes risks and maximizes the productive implementation of ERP solutions, ultimately driving business growth and transformation.

The SAP ERP implementation methodology:

• Discover: Define strategic goals and develop a roadmap as an SAP partner.
• Prepare: Outline ERP system project scope, create a detailed plan, and enable the project team.
• Explore Analyze fit-to-standard SAP ERP requirements and model business processes.
• Realize: Configure, build, and test the new ERP system environment.
• Deploy: Transition the ERP solution into production and complete the go-live process.
• Run: Foster user adoption and implement ongoing improvements for SAP Malaysia clients.

3. Support & Maintenance:

ERP system implementation is just the first step towards your business goals. Regardless of how well the ERP solution was deployed, the real work starts with the maintenance phase. Even a flawlessly implemented ERP in Malaysia will require ongoing support to ensure it operates smoothly.

As an experienced SAP partner, IVC understands the importance of close support and maintenance of ERP solutions in Malaysia, and how it ensures the stability and effectiveness of the whole ERP system. We are an official SAP reseller in multiple regions, so your business can enjoy complete peace of mind with our certified SAP Malaysia experts who comply with strict official practices.

SAP Malaysia Support:

• Incident Management
• Service Request Management
• SAP ERP Technical Support
• User Support & Guidance

ERP System Maintenance:

• ERP System Optimization
• On-Going Upgrades & Updates
• Regular Backup & Recovery
• Tailored ERP System Configuration
• Compliance & Security
• ERP Solution Performance Monitoring & Reporting

4. Custom ERP Solution Development:

Being your professional SAP partner in Malaysia, IVC has served clients from a wide range of industries, whether it is small and medium enterprises (SMEs) or large multinational companies (MNC). Our experience as an SAP reseller and in ERP systems for Malaysian clients, has taught us that each company has unique goals and objectives, and just adopting a standard ERP solution in Malaysia might not be able to meet every business’ needs.

Hence, IVC offers efficient and highly flexible SAP ERPs with tailor-made ERP system for Malaysian clients to align with their company’s development strategy, goals, requirements as well as to address any unique challenges.

Custom ERP Solution Development:

• Enhancing the functionality of the original ERP solution for Malaysian clients
• Customizing SAP ERP report that shows relevant insights and analytics that fit company needs, enabling better decision-making.
• Integrating from a third-party ERP system in Malaysia

5. End User Workshops:

In addition to the functionality of the ERP system, end-users must possess the knowledge and skills required to effectively utilize the ERP solution.

As an SAP Gold Partner, IVC has a team of certified trainers with extensive knowledge of SAP ERPs, along with a wealth of practical implementation experience. In today’s rapidly evolving business landscape, our SAP Malaysia workshop promotes a culture of continuous learning within organizations, equipping them to address future challenges more effectively. Additionally, practical guidance and real-world scenarios for SAP Malaysia clients reinforce their knowledge, boost confidence, and enhance proficiency when using our ERP solutions in Malaysia.

With us as your one-stop SAP partner, IVC will provide a wide range of latest tutorials on ERP systems in Malaysia, helping our team (and users of SAP ERPs) acquire the crucial skills and knowledge needed to effectively implement and manage any ERP solution, enhancing your company’s success and helping secure a competitive advantage in the fast-moving business environment.

What is an ERP System?

An ERP system, which is short for “Enterprise Resource Planning System”, is an intelligent system for enhancing business operations. An ERP solution is very powerful as it integrates all parts of a business, and helps streamline the process across multiple departments, in effect helping to automate processes as a result.

An ERP solution for Malaysian companies can ensure all parties are working on the same data with real-time synchronization, which is crucial in helping fast management-level decision making. Under rapid development in recent years, ERP systems in Malaysia are providing centralized and trustable data, enhancing efficiency, and strengthening industries.

Why Do Companies Need ERP Solutions?

With increasingly challenging business environments, the traditional business model could no longer support the latest and complex business processes. This increases the difficulties for employees to approach the business data and information from different business functions. If there are multiple departments working separately, the decentralizing of data can increase the risks of decision errors and more time in accessing timely data.

By centralizing data management, an ERP system offers a unified and accurate view across various business functions. With the usage of an ERP solution, employees of different business units could easily access accurate data across the whole business. Furthermore, management can make more precise decisions in a short time with the single view of the data through an ERP system. As a result, after the implementation of an ERP solution, businesses can effectively speed up workflows, enhance operational efficiency, increase productivity, improve customer experiences, which in the end leads to a more profitable business.

ERP systems in Malaysia have developed rapidly in recent years, and are increasingly becoming an indispensable tool for many local enterprises. ERP solutions for Malaysian businesses should be the best partner in their developmental roadmap, which is what SAP ERPs have been renowned for over the years.

SAP ERPs – Leading the Field with 50 Years’ Experience

SAP is a German company that has been established for over half a century, and is one of the world's leading producers of ERP solutions for the management of business processes. SAP ERPs are considered the best choice in the field, and the company continuously provides industry-leading ERP systems for businesses to advance their technological transformation.

ERP solutions and software covers all core business areas, including finance, office admin, procurement, production, materials management, logistics, supply chain, as well as sales and marketing. Also, SAP Malaysia products are excellent for warehouse management, manufacturing automation, and data analytics.

SAP develops ERPs for Malaysia and global companies of all sizes, across a wide range of industries. SAP ERPs enable the mapping and design of every business procedure as their ERP system gathers and processes data, covering each business function on a single platform. Their ERP solutions can be deployed either via the cloud or on premises at a user's location, allowing companies to analyze and optimize the entire business value chain. Additionally, SAP ERPs facilitate forecasting, such as predicting when a machine will require maintenance or how revenue will evolve in the coming months. As a dedicated SAP reseller, we are committed to only recommending the best ERP systems to Malaysian businesses.

Jedox - Corporate Performance Management (CPM):

This solution helps streamline planning, budgeting and analytics across different departments within your company. Combine financial planning, operational analysis, as well as reporting all in one place, while enhancing the data quality, and reducing planning cycles. Jedox can be integrated and extract data seamlessly with ERP solutions.

Qlik - Active Intelligence (AI):

This is an end-to-end data integration and analytics solution that enables Active Intelligence™ in a large variety of industries, functions, and BI use cases. It provides a platform-based approach to visualizing business analytics, which gives insights and clarity to decision-makers. This powerful AI tool, which specializes in automated warehouse management, can handle and transform the data to an ERP system in analytic-ready format.

Report NOW (DTP):

A Digital Transformation Platform (DTP) is considered green information and communication technologies (ICT), which helps corporates transform their business process digitally, making them into a green office. This dynamic and versatile tool allows users to quickly digitalize many current business processes in a user-friendly way, and makes a very good add-on solution to an existing ERP system in Malaysia.

Automation Anywhere (RPA):

A helpful bundle of automation apps and tools to identify, transform and scale up/down many normal business processes. Robotic Process Automation (RPA) are simple and powerful business process automation software that can automate routine tasks with an ERP system. This enables you with such tools to create your own software robots to automate any business process, enhances workflow management and simplify business decision making. Your "bots" are configurable software set up to perform the tasks you assign and control by your ERP solution.

Vantis HR (e5Talent) - HRIS System:

It can manage your international teams, improve processes, and enhance employee satisfaction for greater efficiency and cost savings across the global enterprise. With its advanced web development technology and mobility access over mobile phones, these tasks can be managed anytime and anywhere. In addition, data can be easily integrated with your ERP system in Malaysia and easily centralized.

Oracle NetSuite (ERP System):

An all-in-one cloud ERP solution that helps organizations operate more effectively by automating core processes and providing real-time visibility into operational and financial performance. Easily control accounts, order processing, inventory, production, supply chain and warehouse operations all in one place with this ERP system, which gives you unprecedented clarity and control over different business units.